What Sets Jay Group's Order Management System Apart
An OMS is only as good as the fulfillment underneath it. Jay Group’s order management system is not a standalone app — it sits directly on the warehouse system that actually ships your orders, which is what keeps its data honest.
Real-time order and inventory visibility
Brands see order status and live inventory in one client portal, updated from the warehouse floor rather than reconstructed after the fact. No emailing for an update, and no gap between what the portal says and what actually shipped.
One inventory truth across every channel
Through 50+ native integrations, Jay Group’s OMS keeps available-to-sell inventory synced across your storefront, marketplaces, ERP, and retail EDI — so the same unit is never promised twice on two platforms. Orders route into one operation regardless of where the sale happened, and an in-house development team builds custom connections when a channel falls outside the standard set.
Reporting that supports forecasting
The system turns order and inventory history into signal: sell-through by SKU and channel, order velocity, and stock movement that let you and Jay Group’s team plan replenishment and staffing ahead of demand instead of reacting to a stockout.
Fulfillment that ships at 99.9% accuracy
Every order the OMS captures feeds into the Manhattan WMS operation that picks, packs, and ships it at a 99.9% order accuracy rate — inside FDA-registered, cGMP-aligned, ISO 27001-certified, DEA-registered, and PCI-certified facilities. Visibility only matters if the fulfillment behind it is right, and here it is.