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3PL Software & Fulfillment Technology

The software your 3PL runs decides how accurately your orders ship

3PL software is the warehouse, inventory, and order-management technology a fulfillment provider runs to receive, store, pick, pack, and ship your products — and to show you what is happening with your inventory and orders in real time.

When you outsource fulfillment, you are not just renting warehouse space and labor; you are inheriting whatever systems that 3PL runs on.

Jay Group runs on enterprise-grade 3PL software: Manhattan Associates WMS on the warehouse floor, a proprietary ecommerce order management system and client portal for visibility, and advanced inventory controls underneath both — operated inside facilities Jay Group owns and runs, and backed by an in-house development team rather than a vendor ticket queue.

Why Your 3PL's Software Matters

Most brands evaluate a 3PL’s technology on whether orders ship correctly. That’s the floor, not the ceiling. Your fulfillment systems generate the record of everything your inventory does, and that record is what you forecast against, buy against and plan capacity against. When it’s fragmented across platforms, you plan blind and hold buffer stock to compensate. Jay Group runs Manhattan Associates WMS as its system of record, with a proprietary order management system, client portal and demand reporting built on top and an in-house development team behind it. Orders ship accurately, and you can see far enough ahead to act on it.

Scale Your 3PL Fulfillment without Compromise

Meet with Scott Chamberlain - Senior Director Sales & Marketing at Jay Group

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The 3PL Software Behind Jay Group Fulfillment

Jay Group’s technology is built in three connected layers, each with its own page in this section.

Manhattan WMS for warehouse execution

The warehouse runs on Manhattan Associates WMS, an enterprise warehouse management system used by some of the largest supply chains in the world and a long-standing Leader in Gartner’s Magic Quadrant for WMS. It directs receiving, putaway, picking, packing, and shipping across our facilities and is what lets Jay Group hold a 99.9% order accuracy rate at high volume.

Ecommerce order management system and client portal

On top of the WMS sits Jay Group’s proprietary ecommerce OMS and client portal — the layer that gives brands real-time order and inventory visibility, order status, and reporting in one place instead of emailing for updates.

Inventory control and reporting

Underneath both is advanced inventory control: lot and batch tracking, serialization, expiration-date and FIFO/FEFO handling, cycle counting, and the reporting that keeps your recorded inventory matching what is physically on the shelf.

Advanced Inventory Control & Reporting 1

Manhattan WMS (Enterprise Execution)

Most 3PLs call their software enterprise-grade. Ours actually is: Manhattan Associates WMS, a Gartner Magic Quadrant Leader.

Advanced Inventory Control & Reporting 2

3PL Software & Fulfillment Technology

Your 3PL software should ship orders accurately, automate the manual work, and forecast demand. Ours is built to.

Advanced Inventory Control & Reporting 3

Order Management System

Most order systems sync with the warehouse on a schedule. Ours reads from it directly, so you never oversell. Every order status is live, not last-synced.

Advanced Inventory Control & Reporting

Jay Group provides real-time visibility into what's actually on the shelf, with lot tracking, expiration management and serialization built in.

50+ Native Integrations & an In-House Development Team

Jay Group connects to your storefront, marketplaces, ERP, and shipping tools through 50+ native integrations, so orders flow in and tracking and inventory flow back without spreadsheets in the middle. When something outside that library needs to connect — a custom ERP, a retailer’s EDI routing guide, a marketplace requirement — an in-house development team builds and maintains the connection directly. You are not waiting on a third-party software vendor to prioritize your ticket. That combination of enterprise software plus a team that can extend it is unusual at a family-owned 3PL, and it is a large part of why brands with complicated routing, EDI, or channel requirements stay.

Software Backed by an Owned, Family-Run Operation

Technology only holds up when the operation behind it is stable. Jay Group owns and operates all four of its fulfillment centers — Lancaster, PA (headquarters), Mountville, PA, Reno, NV, and Houston, TX — rather than routing your inventory through an asset-light network of third-party sites it does not control. Every facility runs the same Manhattan WMS platform, so execution follows one standard wherever your product sits, and with inventory positioned across the East, West, and Central U.S., brands reach more than 90% of the country within two days on ground shipping. Those warehouses run seven days a week — a capability of the operation, not the software — so orders keep moving over weekends instead of waiting for Monday, which cuts real days off delivery. The operation is also run with sustainability in mind, powered by renewable energy and energy-efficient facility systems. It is a third-generation, family-owned company founded in 1965 and named to the Inc. 5000 list of fastest-growing private companies, and every client gets a dedicated account manager, so a real person who knows your business stays accountable for how the technology performs.

Fulfillment:

PA NV TX

Carrier:

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Detailization:

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1 Day 2 Days 3 Days 4 Days 5+ Days No Service

Disclaimer: Transit times shown are estimates based on Jay Group’s historical shipping data and are provided for informational purposes only. Actual delivery times vary by carrier, service level, weather, and operational conditions. For accurate transit times specific to your business, request a transportation analysis.

Compliance Built Into the Software

For regulated products, the software is also a compliance tool. Jay Group operates FDA-registered, cGMP-aligned, ISO 27001-certified, DEA-registered, and PCI-certified facilities, and the WMS and inventory controls enforce the lot tracking, expiration management, and chain-of-custody records those standards require. Compliance is handled in the system of record, not in a side spreadsheet.

Industries We Serve with 3PL Software

The same technology supports supplements and nutraceuticals, health and beauty, personal care, food and beverage, medical devices, and other categories where accuracy, lot control, and channel complexity matter most — across DTC, B2B, retail, and marketplace fulfillment.

Personal Care

Feminine Hygiene

Beauty

Fragrance & Perfume

Lithium Battery Powered Goods

Aerosol

Intimate Wellness

Supplement fulfillment

Medical Device

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Kids & Baby Products

Food Grade

Pet Product

Vape, Cannabis, CBD, Hemp

Home Goods

Apparel

Consumer Packaged Goods

OTC Drugs

Vitamins & Minerals

Shelf-Stable Food

Sporting Goods

Electronics

Kitchenware

Travel & Luggage

Jewelry

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Nationwide 3PL Fulfillment Centers

Jay Group is a third-generation family-owned and operated business, and we are proud to be listed on the Inc. 5000 as one of the fastest-growing private companies. With facilities in PA, NV and TX, our fulfillment centers are built to help your brand scale—whether you’re shipping B2B, DTC, selling on marketplaces like Amazon and Walmart, or need subscription and kitting services
Jay Group is positioned across Pennsylvania, Nevada and Texas to offer a full range of third-party logistics that includes warehousing, omnichannel fulfillment, packaging, and the added value of faster delivery times.

Strategic fulfillment locations near major transportation corridors help reduce transit times and shipping costs, a principle supported by U.S. freight and transportation data published by the Bureau of Transportation Statistics.

Lancaster, PA (HQ)

700 Indian Springs Dr, Lancaster, PA 17601

250K sq ft · 7-day fulfillment · ISO/IEC 27001

Mountville, PA

3750 Hempland Rd, Mountville, PA 17554

140K sq ft · FDA-registered · ISO/IEC 27001

Houston, TX

7677 Pinemont Dr, Houston, TX

250K sq ft · 7-day fulfillment · South & Central U.S.

Reno, NV

1381 Capital Blvd #200, Reno, NV 89502

130K sq ft · FDA-registered · ISO/IEC 27001

3PL Software FAQ

What software does Jay Group use for fulfillment?

Jay Group runs Manhattan Associates WMS for warehouse execution, a proprietary ecommerce order management system and client portal for visibility and reporting, and advanced inventory-control tooling underneath — connected to brands’ systems through 50+ native integrations.

Do I get real-time inventory and order visibility?

Yes. Jay Group’s client portal and OMS give brands real-time inventory levels, order status, and reporting rather than waiting on emailed updates.

Can Jay Group integrate with my store, marketplaces, and ERP?

Yes. There are 50+ native integrations across ecommerce platforms, marketplaces, ERPs, and shipping tools, and an in-house development team builds custom connections — including retailer EDI routing — when a system falls outside that set.

Does Jay Group own its warehouses?

Yes. Jay Group owns and operates all four facilities on one Manhattan WMS platform, rather than routing inventory through an asset-light network of sites it does not control.

Is the technology suitable for regulated products?

Yes. Jay Group’s facilities are FDA-registered, cGMP-aligned, ISO 27001-certified, DEA-registered, and PCI-certified, and the WMS and inventory controls enforce the lot tracking, expiration handling, and records those categories require.

Contact Us

Fulfillment decisions shouldn’t be based on assumptions. Let’s talk through your challenges & have a straightforward conversation about whether Jay Group is the right fit for your business right now – no pressure, just clarity.